Support
Something not working?
One person builds and maintains this, so mail lands with the person who can actually fix it. Include the extension name, its version, the product URL and your browser so we can identify the problem.
Email anwarazim03@gmail.comYour extension
Help for the tool you use
AliScore
Make sense of product ratings, buyer reviews and seller trust with a clear 0–10 score, right on AliExpress.
AliDropship Toolkit
Check suppliers, work out your margins, download product media and export reviews and orders in one workflow.
Toolkit panel missing? Confirm the extension is enabled, reload the AliExpress product page, and open the extension’s side panel. For download or export issues, include the file format and any error message when contacting us.
AliScore troubleshooting
The usual suspects
No score appears on a product page
Reload the page once — AliExpress is a single-page app and an unusually slow render can outlast the first injection. If it still does not appear, check that the extension is enabled and that you are on an aliexpress.com, .us or .ru product page.
The card says "not enough data"
That is the honest answer, not a failure. Brand-new listings have no review history to score, and the extension will not invent a number to fill the space.
A score looks wrong to me
Open the breakdown and see which component is carrying it. Most surprises are the confidence dampener holding down a five-star listing with almost no reviews, which is working as intended. If the breakdown genuinely does not match the page, email the product URL and it can be investigated.
A badge on a listing page is hollow, or says "AliScore ?"
A hollow (outlined) badge is an estimate built from what the card shows. Hover it for a moment or click it and it verifies against the review data and turns solid. "AliScore ?" means the card had no genuine signal to score — no rating, no sales — so no number is invented.
Badges or the Best Deals row stopped appearing on search pages
AliExpress changes its page markup regularly, and a renamed class can break a selector. The Best Deals row also stays hidden when no card on the page can be scored. If badges are missing on a page that clearly has ratings, that is a bug worth reporting — send the URL and it gets fixed in the next release.
The product page reloaded itself once
That is the affiliate feature, and it only runs after you pressed "Allow" in its dialog. It reloads a product page once through our affiliate link, never a cart, checkout or order page, and the price does not change. To stop it, open the extension popup and switch "Support us with affiliate links" off — it stops immediately. If you declined earlier and changed your mind, the popup has an "Ask me again" link.
How do I uninstall?
Open chrome://extensions in Chrome, find the extension, and choose Remove. For data handling and retention details, check the privacy policy for the extension you installed.
Reporting a bug well
Include these details
- 1The extension name and version, and the AliExpress URL where it happened.
- 2Browser and version (Chrome 141, Firefox 133, and so on).
- 3What you expected to see, and what appeared instead.
- 4Any error message, including the file format for download or export issues.
AliScore version: 1.1.1 · Privacy questions belong on the privacy page.