AliExpress Order Not Received? When to Wait, Message the Seller, Extend or Dispute
AliExpress order not received? The countdown on your order page sets every deadline. When to wait, message the seller, extend protection or dispute.
· 7 min read
Blog
Buy well on AliExpress
Practical guides to product quality, seller trust, shipping and sourcing. For your next personal purchase or your growing store, with or without our browser tools.
36 articles · RSS feed
Shopping safely
Is AliExpress safe, and how to buy so that the answer is yes.
How Long Does an AliExpress Refund Take (and Where Does the Money Go)?
An AliExpress refund runs on two clocks: approval, then your bank. Realistic ranges by payment method, where the money lands, and when to chase it.
· 7 min read
How to Open an AliExpress Dispute, Escalate It, and What to Do When the Button Is Missing
How to open an AliExpress dispute: the clicks, which reason and refund type to pick, how escalation works, and what to do when the button is missing.
· 7 min read
How to Return an AliExpress Order (and When a Return Isn't Worth It)
How to return an AliExpress order: the Free Returns label, who pays postage, the deadlines that close a case, and when refund without return is better.
· 7 min read
Why Is the AliExpress Price Different at Checkout? Every Step Where the Total Moves
AliExpress price different at checkout? The listing shows one variant with no address or tax. Here's every step where the total moves, and how to check it.
· 7 min read
Why Was My AliExpress Order Cancelled or Closed? What Each Reason Means
An AliExpress order marked Closed or cancelled usually means a refund, not a loss. The six reasons it happens and the right next step for each.
· 7 min read
AliExpress Won't Let You Check Out? Why Payment Fails and How to Fix It
AliExpress won't let you check out? The four reasons a payment fails, the order to try fixes in, and what to do if money already left your account.
· 6 min read
Are AliExpress Items Real? How to Tell a Fake Before You Buy
Genuine and fake goods both sell on AliExpress. Five checks for the listing in front of you, what the badges promise, and the offer that means walk away.
· 6 min read
Can AliExpress Use PayPal? PayPal, Apple Pay and Gift Cards Explained
PayPal on AliExpress depends on your country and the seller. What that means for PayPal, Apple Pay and Visa gift cards, and the one request to refuse.
· 5 min read
How to Change Your Delivery Address on AliExpress (Before and After You Pay)
Changing an AliExpress delivery address depends on your order status. What works before you pay, after you pay, and once the parcel has shipped.
· 6 min read
AliExpress Customs and Import Charges: What You Actually Pay and When
AliExpress customs explained: what "import charges included" covers in the US, UK, EU, Canada and Australia, and what to do if a carrier bills you.
· 8 min read
How Long Does AliExpress Shipping Really Take? Times by Method and When to Worry
AliExpress shipping times by method and country, why the published numbers disagree, and the rule for when a slow parcel is late enough to dispute.
· 7 min read
Accepted by Last Mile Carrier, and Every Other AliExpress Tracking Status Explained
What accepted by last mile carrier, import and export customs clearance and Choice Special Cargo mean on AliExpress, and when a frozen line matters.
· 7 min read
How to Cancel an AliExpress Order (and What Happens to Your Money)
Cancelling an AliExpress order depends on its status, not the clock. What works at each stage, the 72-hour seller deadline, and where your money sits.
· 6 min read
How to Track an AliExpress Order, and What to Do When the Number Says Invalid
Where the tracking number sits, the three sites to check and in what order, and why an LP number that shows as invalid usually is not a fake one.
· 5 min read
Why Is AliExpress So Cheap? The Real Reasons, and When Cheap Is a Red Flag
The real reasons AliExpress prices are low, what the 2025 duty changes did to them, and how to tell a fair price from a listing that is too cheap.
· 8 min read
Is AliExpress Safe? Your Money, the Product Itself, and How to Check a Seller
Is AliExpress safe? What Buyer Protection refunds, what buyers report about claiming it, the EU's €550m fine over unsafe products, and seller checks.
· 8 min read
How to Shop Safely on AliExpress: The Complete Buyer's Checklist
A step-by-step safety checklist for AliExpress — read the seller, weigh the reviews, check the real price and pay so that Buyer Protection actually covers you.
· 5 min read
AliExpress Buyer Protection Guide: What to Do When an Order Goes Wrong
How AliExpress Buyer Protection works, the three mistakes that void it, and a step-by-step for not-received, damaged and not-as-described disputes.
· 5 min read
Sellers & stores
Reading store feedback, followers and the red flags of a bad seller.
AliExpress Seller With No Reviews? How to Tell New From Suspicious
An AliExpress seller with no reviews isn't a scam by default. Here's how to tell a brand-new listing from a staged one, and how much to risk on it.
· 5 min read
How to Check AliExpress Seller Ratings, Step by Step
Where AliExpress hides seller ratings, how to read feedback rate and followers on a strict scale, and how to turn both into a seller trust score automatically.
· 4 min read
How to Avoid Bad Sellers on AliExpress: 9 Red Flags of a Fake or Risky Store
The specific red flags that mark a bad AliExpress seller or fake store — from a suspicious price to a month-old store — and what to do when you find one.
· 5 min read
Reviews & ratings
Why 4.8 stars means little, and how to find the reviews that matter.
Is AliExpress True to Size? How to Check the Fit Before You Order (Not Just the Chart)
Often not: AliExpress clothing tends to run small and every seller uses its own chart. How to measure, read the chart and use buyer photos to check fit.
· 5 min read
The AliExpress Rating System Explained: Why 4.8 Stars Means Almost Nothing
Where AliExpress ratings, review counts and store feedback come from, why nearly everything is rated 4.7+, and which numbers actually separate products.
· 5 min read
How to Spot Fake Reviews on AliExpress (and Which Ones to Trust)
The patterns that give away fake or worthless AliExpress reviews, how to find the honest ones fast, and what a review split can and cannot tell you.
· 4 min read
Prices & discounts
Telling a real discount from a staged one.
AliExpress 11.11 Sale Explained (and How to Tell If a Price Is Real)
How the AliExpress 11.11 sale works, from warm-up to pay phase, how coupons stack, 11.11 vs Black Friday, and a price check to run before you pay.
· 5 min read
How Does AliExpress Free Shipping Work? And Why It Vanishes at Checkout
AliExpress free shipping is a condition, not a price. How the threshold works, why the fee appears at checkout, and how to compare the real total.
· 6 min read
What Is AliExpress Choice? Free Shipping, the Price Premium, and Whether It's Worth It
AliExpress Choice bundles shipping into the item price. Here's what that really costs, whether it dodges 2026 tariffs, and when to skip it.
· 6 min read
How to Use AliExpress Coins (and Whether They're Worth Collecting)
What AliExpress coins are worth, how to redeem them in the app, when they expire, and why a big coin discount doesn't make a listing a good deal.
· 6 min read
How Do AliExpress Coupons Work? Stacking Rules and Why Yours Drops at Checkout
How AliExpress coupons work at checkout: which ones stack, the order discounts apply in, and the two reasons a coupon silently drops.
· 7 min read
Are AliExpress Discounts Real? How to Check a Price Before You Trust It
Why the struck-through price on AliExpress is not a price history, five ways to check whether a discount is genuine, and how to read a listing's value.
· 5 min read
Browser extensions
Tools that make AliExpress easier — and how to judge them.
Best Chrome Extensions for AliExpress Buyers: What to Install and How to Judge Them
The types of Chrome extension worth having for AliExpress, a one-minute permission test for judging any of them, and where AliScore fits.
· 5 min read
AliScore Chrome Extension: Features, Setup and How to Read the Score
What the free AliScore extension shows on AliExpress, how to install it in Chrome, Edge, Brave or Opera, how to read the 0–10 score, and what it does not do.
· 5 min read
Dropshipping
Vetting suppliers when someone else receives the parcel.
How to Find Winning Products on AliExpress Without Paying for a Finder
How to find winning products on AliExpress with the free Dropshipping Center: filters that matter, why Orders can mislead, and which thresholds to doubt.
· 6 min read
Alibaba vs AliExpress: Which One Should You Actually Use?
Alibaba and AliExpress share an owner and almost nothing else. The order-size rule that decides which you use, plus MOQs, pricing and buyer protection.
· 6 min read
How to Vet AliExpress Suppliers for Dropshipping (Before Your Customer Does)
A supplier-vetting process for dropshippers: store feedback, review shape, shipping consistency, a test order, and how to automate the first two checks.
· 5 min read
Every check in these guides, done for you on the page
AliScore reads the same public numbers and shows a 0–10 score, a seller trust score and a review split on every AliExpress product — free, no account.